Hoshea TOwnsend

Hoshea Townsend

Sharepoint/Web Developer

Personal Profile

Well-experienced SharePoint Administrator with over seventeen years of experience as a web programmer and designer. Skilled in a variety of web based systems and technologies such as Salesforce.com CRM administration/development, Google Search Appliance, Webtrends Analytics, Email Marketing Platforms, and multiple CMS tools and languages.

Work Experience

Software Engineer at CNO Financial Group

July 2011 - Present

Member of CNO’s Enterprise Web Management (Middleware) Team, which provides Enterprise Infrastructure Support for all of CNO’s applications.

Lead SharePoint Administrator / IIS .Net and Windows Technologies Support

Train and mentor CNO production support personnel on various SharePoint user support tickets

Participated and implemented SharePoint Project Server 2010

Performed multiple SharePoint upgrades and CNO content migrations from WSS 2.0 to WSS 3.0 and WSS 3.0 to SharePoint Foundation.

Provide support to CNO application teams, business users, and vendors who utilize a variety of software platforms and technologies including but not limited to WebSphere, Tomcat, Windows Server, Linux and other proprietary or home grown systems.

Webmaster – SharePoint Administrator at CNO Financial Group

July 2010 - July 2011

Provided Enterprise Level Support for SharePoint Server, Search Google Appliance, Webtrends Analytics as well as the design and development of CNO’s SharePoint based intranet.

Administration and Support of SharePoint Server Farms hosting CNO’s Intranet and Collaboration Sites

Lead Administrator for Support and Development of CNO’s enterprise search tool Google Search Appliance

Administrator and Support of CNO’s preferred web analytics software Webtrends Analytics

Shortly after joining CNO, I was asked to take the lead SharePoint developer role and work with the HR team to restructure and design the Human Resources intranet site. After much success of that project, I was requested to work with the corporate communications team to implement a CEO site built on SharePoint to be used to communicate news and communications from the CEO. These are just a few many projects where we were able to use SharePoint to fulfill a business need.

Webmaster – SharePoint Administrator at Harlan Laboratories

December 2000 - July 2010

Responsibilities included but were not limited to, administering Salesforce.com, Microsoft Office SharePoint Server 2007, developing all internal/public web sites and applications. Other responsibilities include WebEx Meeting Center Administration and supporting Sales & Marketing for all of their IT initiatives.

Facilitated the Analysis, Design, Development and implemented our MOSS 2007 environment.

Expertise with developing MOSS 2007 Workflows and SharePoint Designer 2007.

Designed, Developed, and Administered all of the company websites, landing pages and web marketing tools.

Expertise in Gathering business specifications.

Skilled in finding solutions to difficult problems.

Expertise in integrating various business systems with external tools such as Salesforce.com and Brand Ensemble.

In summary, my role could be better described as: Web Programmer, Web Designer, and Salesforce.com Administrator / Programmer with experience interacting with C-level executives, Sales, Marketing and IT in a wide variety of business applications.

Key Skills

  • Web Technologies
  • Windows/IIS
  • WebSphere
  • Tomcat / Linux
  • Web Programming
  • PHP / ASP / ASP.Net
  • Java / JavaScript / HTML
  • Web Design
  • Adobe CS6 Design Suite
  • Photoshop / Fireworks
  • Dreamweaver / CSS
  • Databases
  • MySQL / SQL Server / Access
  • eMarketing / Web Analytics
  • Email Marketing
  • Google / Webtrends Analytics
  • Salesforce.com CRM
  • Certifications
  • Master Certified Internet Webmaster (CIW) Design

Education

Purdue University

Computer & Information Technology, Associate of Science

May, 2011

Indiana University Purdue University Indianapolis

Information Technology Certificate - Web Concentration, Certificate

June, 2002